Service Manager
By centralizing the management of all of our properties, Resort Broadband can provide superior services when compared to other providers. We use the latest technology in Broadband management software, which allows us to provide Homeowners Associations and Property Management companies with a complete solution for guest access. The Features of our Service Manger include:
PLUG AND PLAY ACCESS - Because of the unlimited configurations of guest laptops, Resort Broadband provides a connection interface that is plug and play. Guests will not need to change settings in order to use our service
COMPREHENSIVE REPORTING – Our system allows property owners and managers the ability to monitor the amount of usage at any given time in each unit. Custom reports can be generated to indicate usage based on each unit, or over a specific time period.
BRANDING CAPABILITIES – Custom portal pages can be created with property logos, local information, and links to other services. This can help properties strengthen brand loyalty. In addition, users can automatically be redirected to a property website, which has great marketing potential.
ACTIVE USERS – Through a web based interface, Property Managers, Hotel employees or Home Owner Association members can check to see the number of users online at any given time. This is useful for troubleshooting purposes, and also is a great measure of its popularity.
ACCESS CODE MANAGEMENT – Some properties may be concerned with unauthorized use of the Intenet within the property. Our Service Manager can be used to prevent this by issuing Access Codes, which would be required to gain access. This can also be useful for properties who wish to charge for Internet access.